No Quotes for Unwritten Scope
We do not quote fixed prices for software we have not specified. Agreeing to a fixed price without a clear, written domain specification is the root cause of failed IT projects. We do the discovery work first.
Commercial Integrity · The Old Hands Standard
Contracted clarity.
We operate under commercial principles designed to protect your business and foster mutual trust. No hostage repositories, no vague billing, and no vendor lock-in.
Payment on Acceptance Only
No payment in advance of delivered work. Every invoice is tied to an agreed deliverable with clear acceptance criteria. If a deliverable doesn't satisfy what was agreed in writing, you don't pay for it.
You Own the Code From Day One
Source code lives in a repository under your company's direct administrative control from the very first commit. No proprietary runtime wrappers, no compiled black boxes, and zero vendor hostage-taking.
Independent Review Welcomed
You are invited and encouraged to have any technically competent third party inspect our code, schema, and architecture before sign-off. We build systems that pass rigorous independent review.
Direct Senior Accountability
When you contact Old Hands, you deal directly with the senior engineers who architected and maintain your systems. You speak to the people holding the production keys, never call-centre deflection scripts.
Earn the Relationship
We believe long-term business relationships are earned through dependable delivery, not coercive contracts. We provide clean exit provisions and documentation so you are never trapped.
These are the terms. Shall we talk?
If these standards align with how your business wants to work, a conversation with us is a short email away.